Questions and Answers

Here are the answers to the most frequently asked questions.

For more information

What spaces are available for rent at Pointe-à-Callière?

In all, there are 11 rooms and spaces available for private events in three buildings: the Eperon, which is the Museum’s main building, the Mariners’ House, and the Youville Pumping Station. More information about each of the spaces is available in the Room Rental and Services section of our website.

What kinds of events can be held in your spaces?

All types of events are possible, depending on your wishes and needs. Here are but a few examples of events that can be organized at the Museum: business meetings, press conferences, launches, cocktail parties, appreciation evenings, symposia, wedding receptions, ceremonial and private events, award ceremonies, and convention openings. Our rooms can accommodate groups as small 8 people to events with up to 250 guests.

What are the rates for the various spaces?

Various rates and packages are available depending on the selected room, capacity, and services required. For a detailed rate list, please contact the Special Events Coordinator: Christine Lavertu (see contact info below). She will best be able to answer your questions based on your specific needs, while explaining the details of the rate card.

What services are included with a room rental?

The Museum offers several basic services included as part of the rental cost. Here is a non-exhaustive list of services offered: security agents and technicians, a cloakroom, a lectern, a screen for projections (4 X 6 feet), flags on poles for ceremonial events, a basic sound system for speeches, consulting services for corporate gifts, etc.

What other services are available to enhance our event?

In order to make your event at the Museum a true success, several other turnkey services are available. Additional fees apply for the following services: in-house caterer, alcohol permit, SOCAN and RéSonne licenses, high cocktail tables, black or white tablecloths, plasma screen (40- and 60-inch), sound output for media, etc.

What are some of the external sub-contracted services you can refer?

The Museum has worked with a number of partners for several years. We can therefore refer you to several suppliers providing such services as: valet parking, music, flowers, decorating services, simultaneous translation, and specialized audiovisual services.

Does the Museum have an on-site catering service?

Yes, catering service is available on site. The Museum works with Capucine Caterers, which operates L’Arrivage Bistro in the Museum’s main building. You can work with the Chef to create a menu that meets your needs in order to offer your guests an unforgettable culinary experience. Once you have begun the procedure of renting a space at the Museum, you will be put into contact with an associate at L'Arrivage Bistro, who will be pleased to meet your needs.

Can I deal directly with an outside caterer?

Yes, if you wish to do so, you can use an external catering service. However, you will be required to pay a usage fee, and access to Museum facilities will be limited.

What are the operating hours for rental spaces?

Our rooms can be rented for a full day or a full evening. They may also be reserved for specific periods of time, in the morning or afternoon. Most of the spaces can be accessed from the early morning to 11:30 pm, except spaces open to the public during the Museum’s hours of operation: the reception areas in the Eperon and the Mariners’ House, L'Arrivage Bistro, and the Hydro-Québec Multimedia Theater. Some of these spaces will be accessible after the Museum closes for the day, and on Mondays at certain times of the year (low tourist season).

Can we visit some of your exhibitions with a room rental?

Yes, you can add a VIP tour of the underground archaeological remains and the multimedia show to your event, for an additional cost. You may also choose to view one of our temporary exhibitions.

How much is the deposit required to confirm reservation of a room and what are the conditions for cancellation?

30 % deposit required to secure a date. If you cancel more than 60 days before the date of the event, you will be billed 10% of the total cost; 60 days or less, you will be billed 30%.